About Eastbourne Coach Finishers
Established in 1958 Eastbourne Coach Finishers Limited remains Eastbourne's largest and longest established body repair facility in the area.
Now owned and managed by Russell Turner and Richard Milton the business continues to thrive and grow.
E.C.F. (as its better known) has insurance company approval from Aviva (Norwich Union) Saga, Liverpool Victoria, Chaucer and Allianz V.W. in addition to various Accident Management Companies. E.C.F. has Vehicle Manufacturer Approval from Mercedes-Benz (Car and Light Commercial), Volkswagen (Car and Commercial), Audi, Skoda, Seat, Peugeot, Kia and Honda.
The company offers assistance to any customer requiring accident repairs (no matter who they are insured with) and has a team of 30 staff and a fleet of 35 courtesy cars and vans waiting to assist you.
We have the perfect solution for all kinds of repairs, irrespective of the make or model of car you drive. Our workshops are equipped with the most advanced equipment available, specified by vehicle manufacturers to repair your car.
We endeavour in all cases to return your vehicle to the manufacturer’s specification, including colour matching and panel alignment, using environmentally friendly materials and advanced equipment.
E.C.F opens Eastbourne's newest MOT facility
Eastbourne Coach Finishers Ltd or E.C.F. as its better known, is Eastbourne's longest established Accident Repair Centre. Formed in 1957, the company operates from purpose built premises in Birch Close, Eastbourne.
Over the years, E.C.F. have developed a range of services for their customers' vehicles and this has now been extended following the recent approval by V.O.S.A. (Department of Transport) on the successful installation of a brand new MOT facility - the newest MOT centre in eastbourne!
Russell Turner (Managing director) said "We're really excited about this additional service on offer for our customers and this now means that E.C.F. can look after all your vehicle needs. We've had many regular customers use us for Service & Repair over the years and we've been adding to our range of services over the past 2 years. These have included Air Con Servicing & Repairs, Smart Repairs, Wheel Refurbishment, Valeting, Computerised Wheel Alignment and Tyres. Therefore it seemed only natural to add an MOT Bay to complete the range of services our customers will ever need for their vehicle" - we're now a truly 'one stop shop'.
Operating under the name of "E.C.F. Service and Repair", the company now offers a complete range of services for your car from purchase to disposal. With the recruitment of two qualified MOT Technicians coupled with the investment in new equipment, E.C.F. Service and Repair offer unrivalled comprehensive onsite facilities for your vehicle.
Whilst the core business remains, providing a comprehensive repair facility for the vehicle bodywork from cosmetic repairs through to full resprays, E.C.F. now have dedicated MOT and Service Bays and this will enable every visitor to the business to avail themselves of the range of services on offer. Subject to availability, E.C..F will continue to offer a collection/delivery service or discounted replacement car plus a free courtesy wash.
To celebrate the opening of this new facility, E.C.F. Service and Repair have created a 'MOT special offer price - £29.95' - this represents a saving of £24.90 or 54% from the full price!
Call Amy or Sarah on Freephone O8OO 210 0516 to discuss your requirements.
E.C.F. ‘Dress in Pink’ for Breast Cancer Charity
The Staff at E.C.F. dressed up (again) on Friday 28th October 2011, this time in ‘Pink’ to raise awareness and money for the Breast Cancer Care Charity.
All staff contributed generously and a cheque was sent to the charity.
Russell Turner (Managing Director) said: ‘This is the second event we’ve supported in last couple of months and as always we’ve received fantastic support from all our staff and customers, and I'd like to thank everyone involved in making the day a success for such an important cause’.
‘We always have one or two members of staff that really commit and this time around it was Sarah Keeley (Bodyshop Receptionist) with her pink antlers and Paul Griffin (Paintshop Supervisor) with his pink grass skirt’.
‘Also watch out for the E.C.F. at Children in Need on Friday 18th November – come and support us’.
Breast Cancer Care
BBC Children in Need
E.C.F. at the Oscars
E.C.F. were short listed as one of the top 40 WNS Repairers in the U.K. and invited to the ‘Black Tie’ Awards Ceremony at the Charing Cross Hotel in London on 8th April 2011.
WNS who manage claims on behalf of customers of Saga, Liverpool Victoria, Highway and numerous other Insurer’s and Fleet Companies have a network in excess of 470 Repairers across the U.K.
Once a year and based on performance and overall customer satisfaction, the top 40 Repairers are invited to this Star-Studded Awards Ceremony in recognition of the quality and standard of service delivered throughout the previous 12 months.
Richard & Julie Milton represented E.C.F. at the awards and E.C.F. were awarded a glass trophy in recognition of their Gold Premier Repairer Status – this is now on display at E.C.F.
Following the Champagne Reception, 4 Course Dinner and Awards Presentation, the 400 attendees were entertained by Chris Barrie (Red Dwarf). This was followed by a Charity Auction in aid of St. Elizabeth Hospice Ipswich & St. Lukes Cheshire Hospice which raised in excess of £3000.
Thanks to all the staff at E.C.F!
Friday 26th August 2011 was the day when people in the town were encouraged to wear purple to raise money for the baby son of a soldier killed in combat.
'Wear Purple for our Para' spearheaded by Eastbourne’s mayor Carolyn Heaps helps to raise money for little Logan Prior whose father Daniel died earlier this year in Afghanistan. His parents live in Eastbourne and he is buried in the town.
Residents and workers were asked to wear purple in exchange for a £1 donation to the 'Pound for our Para Appeal' and it is hoped employers and organisations will allow staff to come in dressed in something purple.
Thanks to all the staff and visitors that supported the event at E.C.F. which raised £275.00. The cheque was presented by Directors, staff and their families to Carolyn Heaps, Mayor of Eastbourne. (pictured)
Further information can be found here: Eastbourne Herald
E.C.F. News and Events
E.C.F. gains Honda Body Repair Approval
ECF are delighted to announce that further to a request from Peter Collins from Geo Collins Honda. An inspection of our facilities and quality standards took place in in February by John Powell, Honda UK Bodyshop Develpment Manager.
Further to this inspection, we are delighted to announce Eastbourne Coach Finishers are now a officially approved Honda Body Repair Centre.
Geo Collins Honda
Herstmonceux Service Station, Herstmonceux, Hailsham, East Sussex, BN27 4JU.
Tel: 0845 4345019 Fax: 01323 833844
An Eastbourne bodyshop is the 300th Accident Repair Centre to gain the BSI Kitemark certification
Eastbourne Coach Finishers based in Birch Close has become the 300th U.K. Bodyshop to gain the BSI Kitemark certification (The first in Eastbourne!) - setting the high standards that consumers - fleet managers expect when getting their cars repaired.
To gain the highly-regarded Kitemark, the vehicle body repair shops must prove that they conform to tough standards. These include strict requirements that focus on skills, repair methods, equipment and materials. All these elements are then assessed by independent BSI inspectors and must meet stringent benchmarks if the valuable Kitemark is to be awarded by BSI.
BSI is an independent body that owns and operates the Kitemark, scheme, which aims to improve quality and safety for consumers by focussing the repair sector on the continued drive for quality accident repairs.
Eastbourne Coach Finishers managed to gain the Kitemark status after eight months. It made the business re-visit everything from top to bottom. In addition the business reviewed their 27 staff to ensure they were brought up to speed to address the changes required.
Russell Turner said: "The Kitemark certification is the way forward, standardising the quality of repairers. I believe that by displaying the Kitemark symbol at our site it offers customers reassurance that they will receive an honest, fair and safe quality repair.
The Kitemark has enhanced our business and tied up any lose ends that we had in our process. In addition, the procedure was also thoroughly embraced by our team and they adopted a positive attitude toward the training and changes.”
Eastbourne Coach Finishers are also planning on expanding their business and are actively looking for another site.
Eric Friend, BSI Kitemark Certification Manager added: "We are impressed with the dedication shown by the team at Eastbourne Coach Finishers in achieving the Kitemark and we truly believe that it will benefit their organisation and their customers. By gaining the accreditation it demonstrates how serious the bodyshop is about getting critical vehicle body repair safety processes right."